Customer Care

Warm water and a mild soap is the preferred solution for cleaning surfaces after painting or refinishing.  However, too much moisture can be the enemy of wood and can damage the paint.  For best results, apply the water and soap solution using a soft cloth or sponge, rinse the cabinet with clear water using a second clean cloth, then dry it quickly with a dry, soft cloth.  Avoid hanging wet dishcloths or towels over or on refinished surfaces, since long exposure to water will damage the finish and may leave stains.

Avoid using any products that contain ammonia or abrasive powdered cleaners.  Instead, use natural products that won’t scratch the finish or leave sticky residues.  As mentioned previously, mild, grease-cutting hand washing dish soap makes an ideal cabinet cleaner.  Mix 2 tablespoons of dish soap into 2 cups warm water, then apply the mixture to the cabinets using a clean, soft cloth or sponge.

To clean refinished surfaces, the best choice is soft cloths that are lint-free. Some great types to use include soft cottons such as cheesecloth, chamois, or old t-shirts. Older cloths that have been washed frequently are softer and best.

To keep refinished surfaces looking their best, follow good practices for their basic care. Immediately clean up any spills, splatters or water spots with a soft cloth. The sooner these spots are cleared off, the less chance they have of staining or discoloring the surface. Grease and food particles also get harder to remove over time and removing dried-on residue may require tough scrubbing and harsher cleaners that can damage the finish. Avoid using a dishcloth or a dish sponge on cabinets. These items may carry residue from greasy food or harsh cleaning chemicals on them, which may damage surfaces.